Week 3 February 2012

The trip so far.....

Yet another week has almost passed and I’m starting to really get into the work at hand.
in my time in business so far I’m learned that with emails there's more to them then i thought, there's a thing called "Email Etiquette" which is pretty much rules or advisory tips to help write better emails not only to your friends, but also businesses also.

Doing MYOB work is also interesting, and I’ve learned that if you make a mistake early on in the reports. it can mess up a whole lot of work in the future, so the main point being is to double check everything you do and if you don't know what is going on, Just stop and figure it out.

Working in the customer service class is alright but i find that i kind of have a problem with the educational videos, not the information that it's giving but the acting on them is a bit odd, in one of the videos it was saying that when a customer is angry or annoyed etc., should walk up to them and state your name and position and that you are going to help them, sorry but if i was annoyed i wouldn't like someone walking up to me and telling me a lot of useless information. Sorry.

Now although the work maybe a bit easy sometimes or that some of the acting is slightly annoying to watch, it this starting to be a test of skill and understanding and that comes into play when learning something new, bettering a skill, or just having a better understanding in customer service, it’s a pretty good class to be in and the people in this class also are nice to talk to and get along with.

But i do like the idea that writing a blog is part of a class and it's pretty laid back, but in saying that, doing one a week isn’t that bad of a way to reflect on the week and see what i have to improve on.

Wait till next week for new blog post

Bye to all